FAQ

What is a candle warmer lamp?

A candle warmer lamp is a flameless way to enjoy your favorite scented candles. Instead of lighting the wick, the lamp's gentle overhead heat melts the wax from the top down, releasing fragrance into your home. It doubles as a beautiful piece of decor and works with any standard jar candle.

Is a candle warmer lamp safe?

Yes. Because there's no open flame, there's no soot, smoke, or fire risk from an unattended candle. Simply place your candle under the lamp, turn it on, and enjoy the glow. As with any electrical appliance, please follow the included care instructions and keep the lamp out of reach of small children.

How long does shipping take?

Orders are processed within 1–2 business days. Standard shipping across Canada typically takes 3–7 business days, and international orders usually arrive within 7–14 business days. You'll receive a tracking email as soon as your order ships.

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused and in their original packaging. Contact us with your order number to start a return, and we'll refund your original payment method within 5–10 business days of receiving your item.